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PRIVACYPOLICY
Our Privacy Policy was last updated on June 19, 2020.
Effective Date: June 30th, 2013
About Us
At Hail Shock Studio, our website (www.hailshockstudio.com) is for all age groups, while our apps are designed for the whole family, including young children with parent supervision. We take privacy seriously at Hail Shock Studio and this policy is designed to share what information we collect and how we use it. We last updated the contents of this policy on June 19th, 2020. Hail Shock Studio may change or update the Privacy Policy at any time as we add new or different features, or as the law changes. Unless another date is given, the changes are effective upon posting. If we make a material change to this policy we will post notice here before making the change and if we have your parent email address we will contact you to tell you about the changes. Thus, you should review the Privacy Policy frequently. This Privacy Policy is also part of the Terms of Service that explain your rights and responsibilities and Hail Shock Studio’s when using Hail Shock Studio’s services and sites. If you don’t agree with this Privacy Policy or the Terms of Service, you should not use the sites and services. If you have any questions please contact us at info@hailshockstudio.com. Hail Shock Studio is owned by Hail Shock Studio; a global children’s entertainment company that creates, designs and manufactures a diversified portfolio of innovative games, products and entertainment properties.
Children’s Privacy
There are no third-party ads in our apps, but we do cross promote our other products. The only third party service providers we use in our apps are to support our internal operations and we do not collect anything that is personally identifiable in our apps for children.
If you have any questions about our collection and use please contact us at info@hailshockstudio.com.
General Privacy
What Kind of Information is Collected?
There are two types of data that may be collected. The first one is called personal data. This is personally identifiable information that identifies a user as an individual. Hail Shock Studio may collect personal data that parents voluntarily provide on the website. The second type is non personal data which doesn’t directly identify an individual or which may have been personal information but has had the personally identifiable information removed. Hail Shock Studio may collect non personal information about the use of the website and apps to help us improve our services.
More About Personal Data
We collect personal data when a parent makes a purchase through our online store, subscribes to a newsletter or alert, submits content to a forum or blog, or requests technical support. This data may include a name (screen or nickname), gender, birth date, email address, mailing or shipping address, telephone number, and payment information. This information may be used to provide services and the sites to you, to process and fulfill your orders, to contact parents about their orders and new services and features and to send push notifications if consent to receive them has been given. If you contact us for help we will only use your email address to reply to your question. Please note that if a parent posts personal information about themselves in a community forum or blog in the parent section, in addition to being collected, this data is made public for others to see. The parent is responsible for the disclosure of any such data in those forums. More about Non Personal Data
We may use cookies and web beacons to help deliver and analyze our services (e.g., by counting the number of times a page or advert has been viewed).
Hail Shock Studio may also use third parties from time to time to deliver a service to parents only, such as payment processing, sending emails, infrastructure and IT services, or helping with customer or technical support. We only work with companies that follow this privacy policy and agree not to use your information for any other purposes. If you’d like more information on this, please contact us at info@hailshockstudio.com.
A Word About What We Might Disclose
As you can see, we collect minimal personal data, and some nonpersonal data for internal use only or in conjunction with third parties to help us operate, analyze, and improve our sites and services. In addition, we may disclose your personal or nonpersonal information to additional parties if we believe we are required to by law, by a judicial proceeding, to protect Hail Shock Studio’s rights and properties, or to investigate fraud, intellectual property
infringement, and any other conduct that might be illegal or expose Hail Shock Studio or a user of its services to legal liability. In addition, Hail Shock Studio may disclose information collected from a parent in the event of a change or proposed change in the ownership of the company; for example, a sale, a merger, or bankruptcy.
Parents may disclose information about themselves by posting in the public forums on the site. Hail Shock Studio is not responsible for what parents say and post in these sections.
Tracking
We use Google Analytics Advertising Features to better understand the use of our website for parents. These features include Remarketing, Impression reporting, integration with DoubleClick and Demographic & Interest reporting. They use cookies and anonymous identifiers to collect information and help target advertising. We do not combine this information with any personally identifiable information you may have submitted when signing up to a newsletter for example. Our systems do not recognize browser “Do Not Track” signals; but, you can opt out of Google Analytics by visiting:
https://tools.google.com/dlpage/gaoptout.
You can also configure your browser to accept or reject cookies. All browsers are different so go to the help section of your browser to find out how to do this.
Links
We may include links to third parties from our website or services. Hail Shock Studio isn’t responsible for these companies and including a link to them doesn’t mean that Hail Shock Studio endorses them. So be sure to check their privacy policies if you decide to visit them. And remember, your use of Hail Shock Studio’s sites and services may also be subject to the terms and conditions and privacy policies of other services that Hail Shock Studio doesn’t control such as mobile application stores, mobile software platforms, online social media sites, or payment processors.
Security
Hail Shock Studio uses generally accepted security measures and safeguards in an attempt to keep the data it collects secure and requires that the third parties it works with agree to do the same. The measures and safeguards include limiting access to the data to those persons who need it to complete their work for Hail Shock Studio, using a fire-wall protected environment, and storing personal information in secure operating environments. That said, Hail Shock Studio cannot and does not guarantee and does not accept liability for unintentional disclosure.
Data Retention
User data is retained as long as it is necessary to provide the service. Data is deleted from our records when it is no longer needed within a reasonable timeframe.
How to Update or Remove Your Information
Hail Shock Studio keeps your content for as long as necessary in providing its services. If you want to opt out of services, or review or delete your information, please contact us at info@hailshockstudio.com.
If you have any questions about this Policy or our processing of data about you, please contact us at info@hailshockstudio.com
If you have a concern about our handling of your personal information, please get in contact with us first so we can try to resolve your query. If however, you feel we have not dealt with your concern and that we are failing to meet our legal obligations, you can report this to your local data protection regulator.